Tomtop tracking using order number that you will find to your email.After placing the order check the confirmation mail for extracting tracking number.
How To track Tomtop order status?
- If you are an existing customer and placed an order please follow the tracking instructions below
- If you want to track current parcel status you require both register email ID and Order number
- Enter the order information (i.e – numeric code & Email address)
- Click on Submit button to load live parcel location
Alternative track trace method
You can check the order status from “My Orders” in Tomtop account dashboard.Once the item is shipped by the seller you will see tracking notification on my order page.
What is the official tracking website of Tomtop?
The main URL where you can track order – https://my.tomtop.com/checkout/order/tracking
Shipping Methods & Estimated delivery time
|Shipping from Chinese Warehouse：|
|Airmail and register airmail||Area||time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-15 business days|
|Australia ,New Zealand, Singapore||7-15 business days|
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-20 business days|
|Brazil, Russia, Mexico||15-35 business days|
|Other countries||7-25 business days|
|EMS||All countries except those listed below||6-8 business days|
|Brazil and Russia||10-25 business days|
|Expedited Shipping*(DHL)||3-7business days to worldwide.||3-7 business days|
|Shipping from Local Warehouses:|
|Warehouses||Shipping Type||Shipping Time||Country|
|UK Warehouse||Royal mail||5-12 business days||UK & Other EU countries|
|UPS||3-7 business days|
|US Warehouse||USPS||3-6 business days||United States, Canada|
|UPS||2-5 business days|
|DE Warehouse||DHL||3-8 business days||DE & Other EU countries.|
|FR Warehouse||Express||2-5 business days||France & Other EU countries|
|ES Warehouse||Unipost||2-15 business days||ES & Other EU countries|
|Express||3-7 business days|
How to avoid blank tracking status?
The possible reason might be wrong tracking code, you have tried to track too early or temporary server failure.We request you to track order at least after 24 hrs of dispatched.
Any issue, contact customer service – firstname.lastname@example.org